Question: My system does not start. I have no output on my display. What can I do? (7/1/2020) Answer: Please refer to the following flow chart for basic debugging.
If the procedure above does not help to solve your problem, please contact the seller or local dealer for help. Or go to Support\Contact Technical Support to submit your question. Then our customer service staff will reply to you as soon as possible.
Question: When I record via the Microphone in Windows 10 1909, there are hissing noises from the recordings.(1/1/2020) Answer: If hissing noise is heard from recordings, please choose one of the methods below to avoid hissing noise.
Download the Realtek high definition audio driver from the ASRock website.
*Please make sure your LAN cable is connected when installing the Realtek audio driver.
Open the "Realtek audio console”.
Turn on the "Noise suppression reduces ambient stationary noises” option in the Realtek audio console APP.
Once the setting above is enabled, recording quality will be improved.
Refer to step 1 and step 2 of method 1 to open the "Realtek audio console”.
Adjust Microphone Boost to +0db.
Once the boost value is adjusted to +0db, recording quality will be improved.